Refund & Return Policy
Effective Date: 23 April, 2025
At Suitsyoustyle, we want you to love what you wear. If something isn’t quite right, we’re here to help! Please read our Refund and Return Policy to understand how we handle exchanges, returns, and refunds.
1. Return Eligibility
We accept returns within 7 days of the delivery date if:
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The item is unused, unwashed, and in its original condition.
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All tags, labels, and packaging are intact.
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A valid proof of purchase (order confirmation or invoice) is provided.
⚠️ Please note:
Sale items, lingerie, bodysuits, and customized pieces are not eligible for return or exchange due to hygiene and personalization reasons.
2. How to Initiate a Return
To request a return, follow these simple steps:
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Email us at suitsyoustyle@gmail.com with your order number, item(s) you’d like to return, and the reason.
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Wait for our confirmation and return instructions.
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Ship the item(s) to the address provided, using a trackable courier service.
📦 Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
3. Refunds
Once we receive and inspect your return:
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If approved, a refund will be issued to your original payment method within 7–10 business days.
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You’ll receive a confirmation email once the refund is processed.
🔁 Alternatively, you may opt for store credit or an exchange, if preferred.
4. Damaged or Incorrect Items
If you receive a damaged, defective, or wrong item:
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Contact us within 48 hours of delivery.
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Provide clear photos of the product and packaging.
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We’ll arrange a replacement or full refund at no additional cost to you.
5. Late or Missing Refunds
If you haven’t received your refund:
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Check your bank account or credit card statement again.
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Contact your bank or credit card provider — processing time can vary.
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If you still need help, contact us at suitsyoustyle@gmail.com
6. Contact Us
We’re always here to assist you. For any return or refund-related queries:
📧 Email: suitsyoustyle@gmail.com
📍 Address: Gohana Rd, Near Sadar Thana, Ashok Vihar, Sonipat, Haryana 131001
📞 Phone: +91 82220 11112